At
TruTech Heating and Cooling LLC, we value your privacy. This policy specifically addresses how we handle the personal information you provide when opting into our mobile messaging
service.
- Information We Collect
When you sign up for our SMS program, we collect your mobile phone number and any other contact
information you provide (such as your name). We also collect data related to your interactions with our messages, including delivery status and link clicks.
- How We Use Your Information
We use your information solely to deliver the services you requested, which may include : appointment reminders, order updates, or customer support alerts.
- Strict Non-Sharing Clause (Mandatory for Carrier
Approval)
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All
the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out & Help Instructions
You can cancel the SMS service at any time by replying STOP to any message. After you send the
message "STOP," we will send you a one-time reply to confirm you have been unsubscribed. For additional help, reply HELP or contact us at info@trutechhvac.com/202-656-1713.
- Data Security & Retention
We protect your data using industry-standard encryption and restricted access controls. We retain your contact information only for as long as you remain a subscriber to our SMS service.